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RPP Containers and Bulk Container Express have partnered with industry-leading freight providers to ensure fast and accurate delivery of our customer's orders. With a truly national delivery footprint and over 350 state-of-the-art terminals across the country, FedEx Freight Priority provides accurate online end-to-end tracking and shipment visibility. RPP Containers and Bulk Container Express proudly provide unsurpassed efficiency and impeccable delivery time frames to ensure customer satisfaction.
By partnering with industry-leading freight providers, RPP Containers and Bulk Container Express are able to pass on significant discounts to our customers and ensure the highest level of customer service. Our main distribution warehouse, centrally located in Cincinnati, OH, has standard transit times that range between 2-5 business days, and 80% of the US population falls within the 3-day transit area, including New York, NY – Orlando, FL – Dallas, TX – Fargo, ND – Denver, CO.
When customers check out on our E-commerce website Bulk Container Express, it will prompt them to choose their type of delivery, either residential or commercial shipping, plus a special service if needed. Special delivery services offered by Bulk Container Express include Residential Delivery, Lift-gate Service, and Limited Access Delivery. Special services are not mutually exclusive, and a combination of services may be necessary to ensure the proper delivery of your order. Here is a link to all of Bulk Container Express shipping options.
Please keep in mind the carrier has the final word on these issues and the charges can rarely be disputed.
A: If you’ve placed an order without requesting a residential service for delivery, and the shipment has not yet been picked up, you can fix this by contacting our team here at Bulk Container Express. We will gladly help revise your quote/sales order and additional pricing. As long as the new paperwork is used, the carrier should have all of the relevant information and there should be no issues.
If you’ve forgotten to let us know, and the carrier thinks they will be delivering to a business with a dock instead of a residence, this could lead to issues such as missed deliveries. The freight company will dispatch a 53’ truck that is too large to access the delivery location, which can result in delays, avoidable extra charges, and needless headaches. These re-delivery fees are billed directly to the customer not to Bulk Container Express.
Bulk Container express realizes that residential charges are an inconvenience to you, the customer. For this reason, we will select notify before delivery to make sure the delivery goes with as few delays or hiccups as possible. If you need to set an appointment, we can arrange for that too.